Our team
Callum Ainsworth
Chief Executive Officer (CEO)
Oliver Fenwick
Partner, Vice President of Business Development
Oliver Hargreaves
Partner and Chief Financial Officer (CFO)
Alastair Pennington
Managing partner
Alistair Fenton
Chief Technology Officer (CTO)
Imogen Cartwright
Head of product
Crypto Support
Customer Service & Support
If you have any questions, please contact your assigned broker directly. If you’ve not yet set up an account with a broker, let us know and we’ll connect you with one. Should you experience any issues or have queries about your broker’s support, don’t hesitate to contact us and we’ll take prompt action to resolve the matter.
Support Hours
If you have any issues or queries, Vantheon Lux's customer support team is available 24/7. If you can’t reach us straight away, we will ensure our team gets back to you at the earliest opportunity to resolve your query.